Refund Policy
We want you to feel confident choosing a Welco Digital template.
Last updated: September 3, 2026
14-day guarantee
If a template does not meet your expectations, contact us within 14 days of purchase at support@welcodigital.com. Include your order number and a short description of the issue.
Approved refunds are returned to the original payment method. Processing times depend on your bank or payment provider.
Digital product conditions
Because our products are delivered digitally, please contact us before requesting a refund if you are having difficulty accessing, downloading, or using your purchase. We will first try to resolve the issue.
Refunds may be declined where a product has been substantially used, redistributed, or the request is outside the 14-day period.